Note: This version has been superceded by File-Ex version 3. However, if you are using Windows 95/98/Me and want to use long file names
in old 16-bit applications, then you must use this version. (Version 3 does support 16-bit apps in NT4/2000/XP.)
Specific program configuration issues and problems that have been reported with File-Ex are noted here,
with suggested work-arounds. We will attempt
to keep this list up-to-date. Unless otherwise noted, solutions to these problems are in the works.
If you find other problems, please let us know!
We want to solve them!
If you have already downloaded File-Ex v2.12d and installed it "fresh" (either
as a first-time File-Ex install or after removing/deleting the fileex.dat
file), then you may find that the Word 97 Save As dialog does not recognize the
file name you enter. (This should not be the case if you've downloaded the
latest version directly from this web site after March 20th, 2001.)
If this is the case, just go into Configure Applications from the File-Ex menu
(right-click on the taskbar tray icon), and delete the Word 2000
Open and Save As configuration entries.
(If you eventually upgrade to Word 2000, see the note below for re-configuration.)
If you have downloaded File-Ex recently for the first time and already installed it, your copy
may or may not already include a data file with Word 2000 and Excel 2000 pre-trained.
If the downloaded ZIP file includes fileex2000.dat, then you can copy
it over your fileex.dat file and it will work for Word and Excel 2000.
Or, you can download it here -- Right-click the file name and select "Save Link As" (Netscape) or "Save Target As" (MSIE), and change the name to fileex.dat: fileex2000.dat.
Save this file as "fileex.dat" and copy it into your File-Ex\Data directory,
overwriting the existing one. (This will delete any previously trained
application configurations also, so be sure you know what you're doing.)
If you are upgrading from a previous version, your current training
file (fileex.dat) will not be overwritten, so you won't get the new
trainings for Office 2000. If you don't have any other apps trained,
you could delete fileex.dat before upgrading and the new file will be
installed, with Word and Excel 97 and 2000 (English versions) trained.
Otherwise, you can train them yourself easily, BUT be sure to delete
any Word or Excel 97 configurations first. They will interfere with
Office 2000 configurations if they appear first.
Also note that for the Word 2000 "Find" dialog to work, File-Ex must be
trained for it. This sounds odd, but it's because it's too similar to
a file dialog (internally) for File-Ex to distinguish it unless it is
trained separately. Unfortunately you will get a File-Ex button on
the Find dialog, but that is the only way to keep the Find dialog from
Corel 9 applications (Draw, PhotoPaint, etc.): Due to the unusual design of their dialogs,
it doesn't know when File-Ex sets the file name, so File-Ex cannot be
trained to work with these applications.
Opera 5.x (and possibly other versions) :
Because Opera 5.x seems to accept a path-only file name as a valid name, it does not respond correctly to the way File-Ex changes directories. The solution is to train File-Ex for Opera. There are a couple special steps needed to do this:
(Make sure any previous trainings for Opera have been removed from the list in File-Ex's "Configure Applications" dialog first)
In the File-Ex "Configure Dialog Appearance" settings, disable the "Default to the last directory..." option.
Train File-Ex for Opera's Open dialog, and select the "Replace" option
Train File-Ex for Opera's Save As dialog, and select the "Replace" option
Go to File-Ex's "Configure Applications" dialog, select "Opera 5: Open", and click "Edit Dialog..."
Change the Default Extension to "html" (no quotes)
Highlight the first File Type in the list, and click "Insert Type..."
For Description, enter "HTML files" (no quotes)
For Mask(s), enter "*.html;*.htm" (no quotes). Be sure to use the semicolon.
Click OK to finish the type, and OK fo finish editing the Open dialog.
Still in the Configure Applications dialog, Select "Opera 5: Save As", and click "Edit Dialog..."
Change the Default Extension to "html" (no quotes)
Clock OK/Done/OK to finish up.
If desired, go back to the File-Ex "Configure Dialog Appearance" settings, and enable the "Default to the last directory..." option.
Rhinocerous 3D: This seems to be crashing when File-Ex is loaded.
Until the problem is solved, you can avoid the crash by adding this line to the end of your
This will disable File-Ex for Rhinocerous. If you already have others in the Ignore Modules
line, just add to the end, like:
FileNotes: Early versions of FileNotes (by JAM Software) cannot co-exist with File-Ex due to
conflicts with the file dialogs. However, this has been fixed in FileNotes version 3.21 (dated Sept. 6th) or later.
Netscape Navigator 4.5: A File dialog opens when not expected...
Version 4.5, at least the beta version, has a "feature" where it launches
a "Netscape Quality Feedback Agent" to mail a crash report. This opens
a Wizard and a file dialog to "choose an application to open this file".
With File-Ex, you don't see the wizard (perhaps covered up?) and you
can't tell why the file dialog is there. (One known situation of this
is when clicking on an URL in Eudora.)
Once you know what this is, you can simply select Netscape Navigator in
the dialog and you're set. You may also want to turn off the wizard
Microsoft Word 97: Save-As dialog doesn't show any files in the file list.
A mistake was made in the pretrained configuration for this dialog, so that the
file mask is (*.doc) instead of just *.doc.
To fix this, go into "Configure Applications", select the Microsoft Word 7.0: Save As entry,
and Edit it. Select the first File Type (Word Document), Edit it, and change the mask to *.doc.
Microsoft Internet Explorer 4: File-Ex enhancements don't appear on the file dialogs.
In order for File-Ex to work with MSIE 4, you need to set the "Browse in new process" option in MSIE.
This is under the "Advanced" tab of the dialog accessed through View|Internet Options.
(You'll need to close and re-open Explorer for this to take effect.)
Also, if you're using a non-English version of MSIE, you need
to disable File-Ex File Management functions for the Organize
Favorites dialog. To do this, first change the "Disable key"
to Control (see the Configure Dialog Appearance window). Then
hold the Control key down as you open the Organize Favorites
dialog from the MSIE menu. You should get a dialog with
disabling options -- select Permanently for File Management only.
Microsoft Visual Basic 5 and 6: File-Ex has problems with the New Project and Open Project dialogs due to
the VB addition of the "Recent" tab (it crashes when Recent is clicked).
You can either disable File-Ex for the Project dialogs, or train it to Add the File-Ex button instead
of doing File-Ex directly in the dialog. To train File-Ex, use the "Learn New Dialog" function.
To disable File-Ex for those dialogs, you can do
it through File-Ex (using the Shift key when the dialog is coming up), or you can do it by
adding these lines to the [CommEx] section of the COMMEX.INI file in your Windows directory:
Exclude1=Vb5 : Open Project
Exclude2=Vb5 : New Project
SizeExclude1=Vb5 : Open Project
SizeExclude2=Vb5 : New Project
(This assumes that you don't have other dialogs already excluded, otherwise you'll need to adjust the numbers
Note: this is for the English version -- for other languages, you'll need to use the appropriate
dialog names, or disable them through File-Ex / Shift key.
MS Visual Basic version 5 (maybe v4 also): The tabbed open dialog causes layout problems,
and it can't be disabled for File-Ex the normal way. The best workaround for now is to
train File-Ex for the dialog, with the "Add Button" option. This will keep the dialog
from getting distorted, and File-Ex functions are still available.
Print to File doesn't work (gets "file doesn't exist...") in Word 97 or other programs:
You need to train the print-to-file dialog separately, and change some of the
default configurations for it. (Primarily, File-Ex needs to know that it's a Save
dialog, but you also want to set the proper default file type.)
1. Open the application (eg. Word) and open a document to print.
2. Select "Learn New Dialog" from the File-Ex right-click menu or About dialog.
3. In Word, select File | Print (Note that you may need to click the File menu
item twice, since File-Ex currently has focus.)
4. Make sure the "Print to File" box is checked, and click OK
5. You should see a Print to File dialog, requesting the name. Click OK on
the File-Ex dialog (which says "Open the dialog to be set up..."), and it should
change to "OK, no click anywhere on the File dialog to be set up".
6. Continue the training session (see Help if you need more details), until
you get to the Add/Replace question -- select Replace.
7. Now you'll get the configration dialog. You need to change a few things:
a. Select "Save" for the dialog type instead of "Open".
b. In Default Extension, put "PRN" (no quotes).
c. Select the first file type in the list (All files (*.*)), and then click the Insert button.
d. For the new type, put "Printer Files" for the Description and "*.prn" for the mask.
e. Click OK to close the configuration dialog.
Now it should work properly with File-Ex.
VuePrint / VuePro32: To avoid dialog 'overflow', turn off VuePrint's "Enable Large Dialogs" option (under Options|Display).
OmniPage Pro 8.0 by Caere: The Open dialog has problems due to the "Advanced"/"Basic" toggle.
File-Ex needs to be disabled for this dialog -- To do this, hold the Shift key down while clicking the
Open command -- you should get a File-Ex prompt dialog with disabling options. You
should select "Permanent for both file management and sizing". Do NOT check the "Disable
for ALL dialogs of this application" box, since File-Ex works with the other dialogs.
RtvReco: Some problem with lockups during boot-up have been reported when RtvReco is in the StartUp
group with File-Ex versions prior to 2.12. Get File-Ex 2.12 or later to fix this.
Mijenix PowerDesk Toolbar: Explorer will crash when trying to exit Windows.
To fix this, get the latest version of PowerDesk, which should have this problem fixed.
Microsoft Word 2 and 6, and Excel 5 not saving long file names under Win95/98:
If you type a long file name in the Save As dialog without an extension, the long file name
will not be retained. To fix this, go into the File-Ex "Configure Applications" dialog
and edit the appropriate "Save As" entry, and fill in the "Default Extension" box
with DOC (for Word) or XLS (for Excel).
Quark Express 3.x (possibly other versions): This cannot be trained because they
go to extremes to keep any other programs (like File-Ex) from seeing the file dialog. (I
have no idea why they do it, but there is no way for us to fix it).
Word Perfect and other Corel apps (various versions 6 and up): File-Ex works best (and
automatically without the need for training) if you disable the "enhanced file dialogs"
option. We're not sure exactly which Corel products or versions have this option,
however. If this is not an option and you have used the "Add button" method for File-Ex,
you may notice that the File-Ex button hides partially behind parts of the dialog. This
is due to the 'layered' dialog design, and has no work-around at present.
Word 7: The File-Ex button disappears when switching to Properties or Preview list mode.
No current workaround.
MS Mail: The "Save attachment" dialog cannot be trained due to an unusual design.
No current workaround.
It has been reported that File-Ex causes a delay when Eudora is opened
for the first time. This only happens for some customers, and the cause is unknown.
There is no other symptom or harm done, just an unusual delay.
Corel Draw 5.0 and earlier (maybe other versions): if you can't see the description field
when you click the "Options" button, disable File-Ex sizing for the dialog (hold the
Shift key down when opening the Open/Save dialog to get the disabling options).
Setup reports that you have the Windows 3.1x version, or that it can't find a file: This will happen if you
attempt to run the Setup program directly from the Zipped file. If you are using
Explorer Plus, where Zip files look like directories, then you will also see this
because the file hasn't really been unzipped, and Setup can't see the required files
This also happens occasionally if it's being installed from a long directory path
like c:\internet files\file-ex
To fix this, simply unzip the files to a simple temporary directory (eg. c:\temp), and
then run Setup from there.
If a lock-up happens when opening a dialog (or at any point when a program would normally
open a dialog), then the program may need special treatment by File-Ex. Lockups have also been
seen if the COMMEX.INI file is too large -- this has been fixed in version 2.12c
If version 2.12c (or later) doesn't solve the problem, here's something you can do to set File-Ex to operate
differently for that program (version 2.11a and later only), which may solve the problem.
First you need to know
the name of the executable file for the program having the problem. For instance NOTEPAD.EXE, IEXPLORE.EXE,
etc. Then, edit FILEEX.INI and add the following line at the end:
Modules Needing NULL Parent=[module]
where [module] is the program's file name (without the .EXE part). Multiple programs may be listed by
using commas. For example:
Modules Needing NULL Parent=NOTEPAD
Modules Needing NULL Parent=NOTEPAD,IEXPLORE
Another possibility is that File-Ex is confusing one of the program's dialogs with a file dialog
(even if it doesn't look anything like a file dialog, it's possible). In this case, you will need
to disable File-Ex for that dialog, or the entire program. To do this, hold the Shift key down while opening the
program's problem dialog -- you should get a File-Ex prompt dialog with disabling options. You
should select "Permanent for both file management and sizing", and if that doesn't help, try it again and
also check the "disable for ALL dialogs of this application" box.
If those fail, try telling File-Ex to ignore that program altogether by adding this to FILEEX.INI :
This takes module names like the "Modules Needing Parent" entry above.
Note that this requires File-Ex version 2.12b or later.
If this does not help either, let us know the details and we'll look into it.
If the dialog "...not responding to the Enter key..." appears often when trying to save large files or files over a network,
you may want to increase the File-Ex warning delay (the amount of time File-Ex waits to see if the dialog is responding).
To do this, add this line to the end of the file FILEEX.INI (in your Windows directory):
The value is in milliseconds (seconds x 1000), so 10000 = 10 seconds. The default is 5 seconds (5000).
If the Open or Save dialog disappears immediately: If a dialog does not have a file edit box,
the dialog may vanish immediately after opening, or it may work fine except that the Recent/Favorite lists do not work.
(Paint Shop Pro 4.12's "Change Directory" dialog is one example.)
CuteFTP and Versions programs: These have dialogs that will cause lock-ups with
File-Ex version 2.11d or earlier. Download the new version of File-Ex to fix these.
Logitech Mouse drivers versions prior to 7.50:
The Mouseman driver sets up a new hook as soon
as the mouse is moved for the first time. If this happens after File-Ex is loaded,
a bug in their driver causes File-Ex to stop working. The later versions have this bug
fixed, but anothe solution is to enable the File-Ex watchdog hook.
For details, see the README.TXT file that came with File-Ex.
(You also need File-Ex version 2.11b or later.)
PC-cillin 6, Hauppauge WinTv32 v1.40, TrayManager by PC Magazine, SmartKey, Screens 95, WinAMP, Cookie Crusher (versions prior to 2.02), Excite Direct,
Net.Medic, and Hack-It:
These programs have a bug which prevents
hooks from flowing through to any programs that are loaded before it, which causes
File-Ex to stop working.
There may be later versions of these which fix the problem -- Get the latest version, then let us know if the
problem still exists.
FxHook32.dll unload problem:
Occasionally, or constantly, you may get an error when shutting down
Windows indicating that fxhook.dll or fxhook32.dll is not responding.
This problem has been fixed in version 2.12c.
If your dialog training or configuration changes aren't remembered: If you installed File-Ex from
a CD-ROM then the files may have been marked read-only on your hard disk, making it impossible for File-Ex
to write configuration changes. Check the Properties of the files in the File-Ex directory (especially
FILEEX.DAT), and uncheck the Read-Only setting if necessary.
This has been fixed in version 2.12c
If your recent file/folders or new Favorites aren't being saved:
There was a problem of COMMEX.INI geting too large causing this.